Support and FAQs
Can I view Twig films when anti-virus software is in place?
In principle, yes you can. However many schools use web filtering services to block access to certain websites (e.g. YouTube and Facebook). These web filtering services may block access to the Twig website. If this is the case, the following URLs need to be added to your allowed list of sites:
- *.twig-world.com
- *.twig-world.co.uk
- *.cloudfront.net
- *.amazonaws.com
You may want to contact your IT Manager if you think the Twig website is being blocked.
Related items
- Can I download Twig films?
- Can I access Twig anywhere, anytime?
- Are there any usage restrictions?
- What file format are the subscription videos encoded in?
- I have a question about a specific film, who do I contact?
- How do I find Twig films?
- How often are there new films on Twig?
- I am having problems with film playback, what can I do to fix it?
Contact us
If you can't find the support you need here, please contact support@twig-world.com