Support and FAQs

Twig is regularly updated with new content, but sometimes computers will store an older version of the site. To make sure you have the latest films and information, it is a good idea to activate a "force refresh" of your browser. You can do this by using the following keyboard shortcuts:

• Microsoft Internet Explorer 8 or 9
  On a PC: Ctrl-F5
  On a Mac: Cmd-R
• Mozilla Firefox
  On a PC: Ctrl-Alt-R 
  On a Mac: Cmd-Shift-R
• Google Chrome
  On a PC: Ctrl-R 
  On a Mac: Cmd-R
• Safari
  On a PC: Ctrl-R 
  On a Mac: Ctrl-Alt-E